Order Questions

What is the cost of shipping?

Shipping costs R99 for orders less than R450, and is free for orders over R450.

What forms of payment do you accept?

We accept South African EFT/bank transfers, as well as all major debit and credit cards using PayFast

When will I receive my order?

It will take 2-5 working days to receive your order depending on when your payment clears, and where you are located. If you're in a rush to receive your order, please use the PayFast payment method.

Do you auto-ship products or offer subscriptions?

No, we do not offer any subscriptions and will never charge your card automatically.

How does your refund policy work?

We offer a 90-day unconditional money-back guarantee that will refund you without asking you to return the opened bottle.

IMPORTANT: We reserve the right to ask for returns on orders that contain two or more of the same item. Limit one refund per household. 

Please note that our refund policy does not apply should you purchase the products from a retail outlet. Should you purchase the products from a retail outlet other than our website or Takealot, you will need to contact the retail store where you purchased the item from and follow their refund policy. Read more details here.

Do you ship internationally?

We do not ship products outside of South Africa.

Product Questions

Are all the Cowgirls products available at Clicks?

You can find the Hair & Nail Herbs tincture, Micellar Sulfate Free Shampoo & Conditioner at selected Clicks Stores.

The Hair & Nail Capsules and Detangler are not available at Clicks at this time.

Which Clicks Stores stock Cowgirls?

Our Cowgirls products are available at these Clicks Stores.

*Hair & Nail Capsules and Detangler are not available at Clicks at this time.

Where else can I buy Cowgirls?

You can purchase our Cowgirls products online at Takealot and on the Clicks Online Store.

You can also find Cowgirls at these Clicks Stores.

*Hair & Nail Capsules and Detangler are not available at Clicks at this time.

Are your products tested on animals, or do they contain harmful ingredients?

Our products are not tested on animals and do not contain any harmful ingredients. All our products are 100% sulfate, paraben & dye-free.

Where is Cowgirls manufactured?

We're proud to announce that Cowgirls is both formulated and manufactured right here in South Africa.

Why are Cowgirls shampoos at a lower price compared to other sulfate-free shampoos?

Cowgirls is manufactured right here in South Africa and we have strived to offer a unique product that works but at a cost-effective price bracket to our local market.

Does Cowgirls products help for hair loss caused by menopause?

One of our key ingredients in all our Cowgirls products namely, Hair & Nail Capsules, Hair & Nail Herbs tincture, Micellar Sulfate Free Shampoo & Conditioner is Saw Palmetto. Saw Palmetto has been proven to interact with estrogen receptors 12 and to help support hormonal balance during menopause.

Will Cowgirls products help for hair loss or alopecia?

Our Hair & Nail Herbs, Hair & Nail Capsules, Micellar Sulfate-Free Shampoo & Micellar Sulfate-Free Conditioner are specially formulated for alopecia, hair loss and thinning hair.

To maximize the effectiveness of your hair thickening journey, we suggest incorporating all four products into your daily routine.

Will Cowgirls products help for men for baldness?

The Hair & Nail Herbs is specially formulated for alopecia and to promote hair growth. The Sulfate-Free Shampoo and Conditioner also have active ingredients to promote hair growth. It might not reverse the baldness but should stop further hair loss. One of our key ingredients in all our Cowgirls products is Saw Palmetto. Saw Palmetto may also assist in helping to prevent Androgenic Alopecia. Androgenic Alopecia is a condition leading to hair loss in males and females, aka male and female baldness patterns. It is thought that the herb blocks the enzyme that converts testosterone to (DHT) Dihydrotestosterone. High levels of DHT are thought to be the most common factor of hair thinning.

What's the difference between the Cowgirls Hair & Nail Herbs Tincture and Capsules?

Both products are tailored to address the same problem, but the variation lies in the formulation of the supplements and your preference.

Our Hair & Nail Herbs Tincture is ideal for those who have adverse reactions to biotin and for those who don't like taking capsules in general.

Our capsules include biotin, a popular demand ingredient that supports hair, skin, and nail health. The capsules are a more convenient option for those with busy lifestyles.

Can the Cowgirls Hair & Nail Herbs Tincture & Capsules be used together?

Yes, you can safely take both the capsules and the tincture together.
Here’s a simple regimen to follow:

Hair & Nail Capsules: Take one capsule once a day, with or without food.

Hair & Nail Herbs Tincture: Add 30 drops to water once a day, preferably before meals.

You can take them at the same time if that’s most convenient. There’s no strict requirement to separate them, other than the recommendation to take the tincture before meals.

Hair & Nail Capsules Questions

What are the active ingredients in the Cowgirls Hair & Nail Capsules?

Biotin, Horsetail, Saw Palmetto, MSM, Zinc & Nicotinamide

How do I use the Cowgirls Hair & Nail Capsules?

Take one capsule once a day. Can be taken with, or without food.

Can I use Cowgirls Hair & Nail Capsules when pregnant or breastfeeding?

No, the Capsules should never be used by pregnant women or whilst breastfeeding

Hair & Nail Herbs Tincture Questions

What are the active ingredients in the Cowgirls Hair and Nail Herbs?

Nettle, Fenugreek, Saw palmetto, Gotu Kola and Hibiscus.

How do I use the Cowgirls Hair and Nail Herbs?

This is a liquid supplement to be taken orally. Add 30 drops to water once a day, preferably taken before meals. For chronic cases of Alopecia, add 30 drops to water twice a day. Drop, Stir, Sip and watch your hair grow.

Can I use Cowgirls Hair and Nail Herbs when pregnant or breastfeeding?

No, herbal remedies should never be used by pregnant women or whilst breastfeeding.

What does the Cowgirls Hair and Nail Herbs do for nails?

It strengthens them and keeps them in better condition. Aids those who battle growing their nails, by supporting quicker growth.

Will the Cowgirls Hair and Nail Herbs increase hair growth on body & face?

No, the product is formulated to increase hair growth on your scalp, as well as to improve the condition of your nails.

Shampoo & Conditioner Questions

What are the active ingredients in the Cowgirls Shampoo and Conditioner?

Biotin, Caffeine and Saw Palmetto. 

How do I use the Cowgirls Shampoo and Conditioner?

1.Leave shampoo in hair for 2-3 minutes.
2. Shampoo hair twice and then pat down hair with towel before conditioning.
3. Leave the conditioner in hair for 3-5 minutes.
4. After conditioning, rinse with lukewarm water first, then a final rinse with cold water.

Does Cowgirls Shampoo and Conditioner make hair grow?

There are many shampoos on the market that assist with hair growth but unfortunately, many of them contain harsh ingredients. Cowgirls Sulfate-free shampoo contains natural herbs namely saw palmetto and caffeine which have been shown to assist hair growth.

How often must I wash my hair with Cowgirls Shampoo and Conditioner?

Cowgirls Sulfate-free Shampoo & Conditioner is safe to be used daily. That said because the shampoo gives such a deep cleanse, most get away with two to three washes per week. However, it ultimately depends on how oily your hair is.

How much product should I use to achieve desired results?

With most sulfate-free shampoos you need to use quite a lot to get a good cleanse, but with our unique formulation and ingredients, you only need to use very little to get a rich lather.

Can you use the shampoo alone or must you use the conditioner as well?

For optimal results, we recommend you use the sulfate-free shampoo and conditioner along with our ‘Hair & Nail Herbs’ tincture.

Is Cowgirls Conditioner a leave-in or rinse-out conditioner?

Cowgirls Micellar Conditioner has specially been formulated to be used as either a leave-in or rinse-out conditioner. So choose your pick!

Can I use Cowgirls Shampoo & Conditioner when I am pregnant?

Our Shampoo & Conditioner is safe to use during pregnancy. The products do not contain any sulfates, parabens or dyes.

Can Cowgirls Shampoo and Conditioner be used on children?

Yes it can be, as it is hypoallergenic and is sulfate and paraben free, so it hasn't got all the nasties in there for our kids.

Hair Related Questions

Is Cowgirls shampoo and conditioner only for specific hair types?

No, our products were formulated to be suitable for all different types of hair.

Will my hair feel dry after using Cowgirls products?

Unlike other sulfate-free formulas, Cowgirls was formulated to give your hair a deep clean without stripping away the natural oils that keep moisture in your hair.

What is the most effective way to use the Cowgirls products during winter?

Your hair becomes dry in the winter months due to a lack of moisture in the air. With that in mind, use Cowgirls conditioner as a leave-in conditioner instead of rinsing it out.

Can I use the Cowgirls Shampoo and Conditioner if I have dreadlocks or extensions?

Yes, our shampoo & conditioner is safe to use with dreadlocks or extensions.

Can I use the Cowgirls Shampoo and Conditioner if I have coloured/highlighted Hair?

Yes, our shampoo and conditioner are safe to use on coloured or highlighted hair and it will not strip the colour.

Real Women. Real Results.

See what people are saying about Cowgirls.

Customer Reviews

Overall rating: 4.7 / 5 from 2902 reviews.

Customer photo review of Cowgirls Sulfate-Free Conditioner With Biotin

Absolutely LOVE it! It works! Started with capsules, shampoo, conditioner and detangling spray on the 26 September. Photo 2 & 3 today 21 October. My scalp is no longer showing! Baby hairs growing everywhere.

Cowgirls Sulfate-Free Conditioner With Biotin

Customer photo review of Hair & Nail Capsules

a lot of new hair and the hair loss has stopped. So thankful for Cowgirls innovation for creating these supplements and I also switched to using the cowgirl shampoo and conditioner.

Hair & Nail Capsules

Customer photo review of Cowgirls Sulfate-Free Shampoo With Biotin

I was diagnosed with MS over 4 years ago and my hair was falling out in bundles or breaking off right against the scalp. Hair feels and looks alive again with no hassles like in the past and will continue with the package till I no longer can

Cowgirls Sulfate-Free Shampoo With Biotin

Customer photo review of Hair & Nail Capsules

Cowgirls changed my life!!! Hardly any hair in my brush!!! Thanks Cowgirls!!! You have changed my life!!!

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

The hairline is starting to show baby hair, slowly but I can see the progress. Hoping for the best by the end of this month

Hair & Nail Capsules

Customer photo review of Detangler

Works really good with detangking hair.

Detangler

Customer photo review of Hair & Nail Capsules

Had good results witg the tablets, less hairfall.

Hair & Nail Capsules

Customer photo review of Hair & Nail Herbs Tincture

The hair is slowly coming back. The tecture of my hair has changed, it has life, no more breaking. Few hair fall I see when I am washinging

Hair & Nail Herbs Tincture

Customer photo review of Hair & Nail Capsules

I am very happy with the capsules my hair is not falling anymore, I did not style it today, our weather is too windy, but will on another day, but I will not stop using this capsules. I got alophecia and is really satisfied with the transition of my hair. My nails also.

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

Nails match stronger and don't split, thank

Hair & Nail Capsules

Customer photo review of Detangler

This detangler is amaizing. I have frizzy curly hair which I battled to brush when I washed my hair. No its easy sailings.

Detangler

Customer photo review of Hair & Nail Capsules

I definitely see a difference, so will continue. Very happy

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

Thank you Cowgirls! I am on my 3rd box of capsules and there is a definite improvement in my hair.

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I had a big bald patch after COVID due to high level of stress. Started using the Cowgirls range and my hairdresser & family/friends could not believe the result. Earlier this year I had chemo & am in remission since June. Been taking tincture & tablets and once again everyone is astounded with the coverage of hair....now just over a centimetre in length. LOVE & very GRATEFUL for your products. Thank you Lynn Castle

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

Am on my 4th bottle seeing a difference on my alopecia. Next time I will share my before and after photos

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I use the capsules for about six months now...a great product. The tinkture is also great, it's my 3 bottle that use of it....great products

Hair & Nail Capsules

Customer photo review of Detangler

A definite buy for me. It's a great product

Detangler

Customer photo review of Hair & Nail Herbs Tincture

I love cowgirl hair products, all of it, me and my hubby use them for nearly a year, my husbands hair is growing, and got thicker where he was bald. My hair is growing very fast but it is still falling out. My hair is not as thick as it was, but it's healthy.a great product for sure.

Hair & Nail Herbs Tincture

Customer photo review of Cowgirls Sulfate-Free Conditioner With Biotin

After using cowgirl shampoo, conditioner and the capsules, my hair has a lot more body and looks healthy again. I even have my tiny natural wave back 🎉 can't wait to see what the results will be over the next few months.

Cowgirls Sulfate-Free Conditioner With Biotin

Customer photo review of Hair & Nail Capsules

My Hairdresser commented after 1 month of use of the Cowgirl capsules. There is soooo much new growth. My hair is fuller and definitely more lively! My nailtech has commented on the condition of my nails! Will be ordering again!

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

No more breakage, just healthy growing hair

Hair & Nail Capsules

Customer photo review of Cowgirls Sulfate-Free Conditioner With Biotin

Menopausal hair loss kicked and I started using Cowgirls shampoo and conditioner along with capsules and tincture. . My hair is so healthy and growing back. Product is wonderful and lasts very long as I only have to use a tiny amount. Capsules are fantastic and the tincture is simply a game changer. Thank you for a great product.

Cowgirls Sulfate-Free Conditioner With Biotin

Customer photo review of Hair & Nail Capsules

My hair has almost stopped shedding entirely, I’m using my second box of tablets now, so this review is in my 3rd month of use. I look forward to seeing new baby hairs.

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I would totally recommend this product and will continue to use it as it has given me so much of my confidence back, my hair thinning and hair loss has really decreased alot. I can actually see the difference in my hair full and thick, growth has also improved. This product is simply amazing!!

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I started using capsules on 13th August Today is the 10th September I can see the difference Very excited

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I have used MANY different products but for the first time I can see the difference. This really work. Thanks

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I baught this product Cowgirls like a month and a half ago...my hair is in good state, but my hair was aliite damaged right infront. So I tried the hair and nail tablets... my hair stopped falling out. But my hair grew so long and thick now..Thank you Cowgirls, I will keep on continue using it, cause Im now 64yrs old and as we aging ,we need good supplements, like Cowgirls to protect and strengthen our hair from the inside... please also have patience, it will work 🙏 👌👏👍 THANK YOU COWGIRLS 😊 🙏 will definitely buy again 😊

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

Consistent with my intake.. looking forward to seeing results

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

My hair is starting to get thick. I don't lose hair when I comb through it after washing it.

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I have been using these capsules for the last 3months and can see some follicles growing where I had bald patches. Loving it.

Hair & Nail Capsules