Order Questions

What is the cost of shipping?

Shipping costs R99 for orders less than R450, and is free for orders over R450.

What forms of payment do you accept?

We accept South African EFT/bank transfers, as well as all major debit and credit cards using PayFast

When will I receive my order?

It will take 2-5 working days to receive your order depending on when your payment clears, and where you are located. If you're in a rush to receive your order, please use the PayFast payment method.

Do you auto-ship products or offer subscriptions?

No, we do not offer any subscriptions and will never charge your card automatically.

How does your refund policy work?

We offer a 90-day unconditional money-back guarantee that will refund you without asking you to return the opened bottle.

IMPORTANT: We reserve the right to ask for returns on orders that contain two or more of the same item. Limit one refund per household. 

Please note that our refund policy does not apply should you purchase the products from a retail outlet. Should you purchase the products from a retail outlet other than our website or Takealot, you will need to contact the retail store where you purchased the item from and follow their refund policy. Read more details here.

Do you ship internationally?

We do not ship products outside of South Africa.

Product Questions

Are all the Cowgirls products available at Clicks?

You can find the Hair & Nail Herbs tincture, Micellar Sulfate Free Shampoo & Conditioner at selected Clicks Stores.

The Hair & Nail Capsules and Detangler are not available at Clicks at this time.

Which Clicks Stores stock Cowgirls?

Our Cowgirls products are available at these Clicks Stores.

*Hair & Nail Capsules and Detangler are not available at Clicks at this time.

Where else can I buy Cowgirls?

You can purchase our Cowgirls products online at Takealot and on the Clicks Online Store.

You can also find Cowgirls at these Clicks Stores.

*Hair & Nail Capsules and Detangler are not available at Clicks at this time.

Are your products tested on animals, or do they contain harmful ingredients?

Our products are not tested on animals and do not contain any harmful ingredients. All our products are 100% sulfate, paraben & dye-free.

Where is Cowgirls manufactured?

We're proud to announce that Cowgirls is both formulated and manufactured right here in South Africa.

Why are Cowgirls shampoos at a lower price compared to other sulfate-free shampoos?

Cowgirls is manufactured right here in South Africa and we have strived to offer a unique product that works but at a cost-effective price bracket to our local market.

Does Cowgirls products help for hair loss caused by menopause?

One of our key ingredients in all our Cowgirls products namely, Hair & Nail Capsules, Hair & Nail Herbs tincture, Micellar Sulfate Free Shampoo & Conditioner is Saw Palmetto. Saw Palmetto has been proven to interact with estrogen receptors 12 and to help support hormonal balance during menopause.

Will Cowgirls products help for hair loss or alopecia?

Our Hair & Nail Herbs, Hair & Nail Capsules, Micellar Sulfate-Free Shampoo & Micellar Sulfate-Free Conditioner are specially formulated for alopecia, hair loss and thinning hair.

To maximize the effectiveness of your hair thickening journey, we suggest incorporating all four products into your daily routine.

Will Cowgirls products help for men for baldness?

The Hair & Nail Herbs is specially formulated for alopecia and to promote hair growth. The Sulfate-Free Shampoo and Conditioner also have active ingredients to promote hair growth. It might not reverse the baldness but should stop further hair loss. One of our key ingredients in all our Cowgirls products is Saw Palmetto. Saw Palmetto may also assist in helping to prevent Androgenic Alopecia. Androgenic Alopecia is a condition leading to hair loss in males and females, aka male and female baldness patterns. It is thought that the herb blocks the enzyme that converts testosterone to (DHT) Dihydrotestosterone. High levels of DHT are thought to be the most common factor of hair thinning.

What's the difference between the Cowgirls Hair & Nail Herbs Tincture and Capsules?

Both products are tailored to address the same problem, but the variation lies in the formulation of the supplements and your preference.

Our Hair & Nail Herbs Tincture is ideal for those who have adverse reactions to biotin and for those who don't like taking capsules in general.

Our capsules include biotin, a popular demand ingredient that supports hair, skin, and nail health. The capsules are a more convenient option for those with busy lifestyles.

Can the Cowgirls Hair & Nail Herbs Tincture & Capsules be used together?

Yes, you can safely take both the capsules and the tincture together.
Here’s a simple regimen to follow:

Hair & Nail Capsules: Take one capsule once a day, with or without food.

Hair & Nail Herbs Tincture: Add 30 drops to water once a day, preferably before meals.

You can take them at the same time if that’s most convenient. There’s no strict requirement to separate them, other than the recommendation to take the tincture before meals.

Hair & Nail Capsules Questions

What are the active ingredients in the Cowgirls Hair & Nail Capsules?

Biotin, Horsetail, Saw Palmetto, MSM, Zinc & Nicotinamide

How do I use the Cowgirls Hair & Nail Capsules?

Take one capsule once a day. Can be taken with, or without food.

Can I use Cowgirls Hair & Nail Capsules when pregnant or breastfeeding?

No, the Capsules should never be used by pregnant women or whilst breastfeeding

Hair & Nail Herbs Tincture Questions

What are the active ingredients in the Cowgirls Hair and Nail Herbs?

Nettle, Fenugreek, Saw palmetto, Gotu Kola and Hibiscus.

How do I use the Cowgirls Hair and Nail Herbs?

This is a liquid supplement to be taken orally. Add 30 drops to water once a day, preferably taken before meals. For chronic cases of Alopecia, add 30 drops to water twice a day. Drop, Stir, Sip and watch your hair grow.

Can I use Cowgirls Hair and Nail Herbs when pregnant or breastfeeding?

No, herbal remedies should never be used by pregnant women or whilst breastfeeding.

What does the Cowgirls Hair and Nail Herbs do for nails?

It strengthens them and keeps them in better condition. Aids those who battle growing their nails, by supporting quicker growth.

Will the Cowgirls Hair and Nail Herbs increase hair growth on body & face?

No, the product is formulated to increase hair growth on your scalp, as well as to improve the condition of your nails.

Shampoo & Conditioner Questions

What are the active ingredients in the Cowgirls Shampoo and Conditioner?

Biotin, Caffeine and Saw Palmetto. 

How do I use the Cowgirls Shampoo and Conditioner?

1.Leave shampoo in hair for 2-3 minutes.
2. Shampoo hair twice and then pat down hair with towel before conditioning.
3. Leave the conditioner in hair for 3-5 minutes.
4. After conditioning, rinse with lukewarm water first, then a final rinse with cold water.

Does Cowgirls Shampoo and Conditioner make hair grow?

There are many shampoos on the market that assist with hair growth but unfortunately, many of them contain harsh ingredients. Cowgirls Sulfate-free shampoo contains natural herbs namely saw palmetto and caffeine which have been shown to assist hair growth.

How often must I wash my hair with Cowgirls Shampoo and Conditioner?

Cowgirls Sulfate-free Shampoo & Conditioner is safe to be used daily. That said because the shampoo gives such a deep cleanse, most get away with two to three washes per week. However, it ultimately depends on how oily your hair is.

How much product should I use to achieve desired results?

With most sulfate-free shampoos you need to use quite a lot to get a good cleanse, but with our unique formulation and ingredients, you only need to use very little to get a rich lather.

Can you use the shampoo alone or must you use the conditioner as well?

For optimal results, we recommend you use the sulfate-free shampoo and conditioner along with our ‘Hair & Nail Herbs’ tincture.

Is Cowgirls Conditioner a leave-in or rinse-out conditioner?

Cowgirls Micellar Conditioner has specially been formulated to be used as either a leave-in or rinse-out conditioner. So choose your pick!

Can I use Cowgirls Shampoo & Conditioner when I am pregnant?

Our Shampoo & Conditioner is safe to use during pregnancy. The products do not contain any sulfates, parabens or dyes.

Can Cowgirls Shampoo and Conditioner be used on children?

Yes it can be, as it is hypoallergenic and is sulfate and paraben free, so it hasn't got all the nasties in there for our kids.

Hair Related Questions

Is Cowgirls shampoo and conditioner only for specific hair types?

No, our products were formulated to be suitable for all different types of hair.

Will my hair feel dry after using Cowgirls products?

Unlike other sulfate-free formulas, Cowgirls was formulated to give your hair a deep clean without stripping away the natural oils that keep moisture in your hair.

What is the most effective way to use the Cowgirls products during winter?

Your hair becomes dry in the winter months due to a lack of moisture in the air. With that in mind, use Cowgirls conditioner as a leave-in conditioner instead of rinsing it out.

Can I use the Cowgirls Shampoo and Conditioner if I have dreadlocks or extensions?

Yes, our shampoo & conditioner is safe to use with dreadlocks or extensions.

Can I use the Cowgirls Shampoo and Conditioner if I have coloured/highlighted Hair?

Yes, our shampoo and conditioner are safe to use on coloured or highlighted hair and it will not strip the colour.

Real Women. Real Results.

See what people are saying about Cowgirls.

Customer Reviews

Overall rating: 4.7 / 5 from 2603 reviews.

Customer photo review of Hair & Nail Capsules

I would totally recommend this product and will continue to use it as it has given me so much of my confidence back, my hair thinning and hair loss has really decreased alot. I can actually see the difference in my hair full and thick, growth has also improved. This product is simply amazing!!

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I started using capsules on 13th August Today is the 10th September I can see the difference Very excited

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I have used MANY different products but for the first time I can see the difference. This really work. Thanks

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I baught this product Cowgirls like a month and a half ago...my hair is in good state, but my hair was aliite damaged right infront. So I tried the hair and nail tablets... my hair stopped falling out. But my hair grew so long and thick now..Thank you Cowgirls, I will keep on continue using it, cause Im now 64yrs old and as we aging ,we need good supplements, like Cowgirls to protect and strengthen our hair from the inside... please also have patience, it will work 🙏 👌👏👍 THANK YOU COWGIRLS 😊 🙏 will definitely buy again 😊

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

Consistent with my intake.. looking forward to seeing results

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

My hair is starting to get thick. I don't lose hair when I comb through it after washing it.

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I have been using these capsules for the last 3months and can see some follicles growing where I had bald patches. Loving it.

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I love love the products .I can see a difference ..i will share the pics b4 use and after use ..I.am.waiting for my one month to come .it will be soon on 23 August I will show a before and the progress on my 1st .month of using the capsules and hair shampoo and conditioner results

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

Your capsules are so good, I first noticed them on my nails they are so strong, I use to have brittle soft nails and my hair line is slowly growing back..thank you

Hair & Nail Capsules

Customer photo review of Cowgirls Sulfate-Free Conditioner With Biotin

Been using it for 4weeks and am happy with the results. All my WhatsApp contacts have been following my progress and a lot of them want to try it for themselves. Thankyou Cowgirls RSA

Cowgirls Sulfate-Free Conditioner With Biotin

Customer photo review of Hair & Nail Herbs Tincture

No foul or strong taste, 30 drops every morning And these are the results. Thickening takes time but your hair grows very fast

Hair & Nail Herbs Tincture

Customer photo review of Hair & Nail Capsules

The delivery was fast but do far have not seen the effect of it ,still taking it

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I have tried so many products in the past and didn't get any results. I think I have given up to find a solution for my fragile hair. I used to perm, relax and braid my hair so my skin damaged along the way. I saw Cowgirls on Facebook and said let's try one more time. I started using the products in mid July 2026 and I must say I have less breakage. My hair feels soft and manageable. My nails are also stronger. I'm still on the journey of better hair days with Cowgirls. Forward I go

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

It's only been a couple of weeks so I'm still monitoring progress. Will give another feedback in 2/3 weeks time. Thank you. I rated 4 stars because I'm seeing my nails grow but I feel like my hairline is dragging...so I'm still monitoring progress.

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

My hair is falling out a lot less. I had very bad hair loss and this made a big difference

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

Hi ek is nou op 2 de maand van my cowgirl pille ek gebruik dit saam met die tincure ek kan defnitief n verskil sien ek het minder hare wat uitval ek wil nog graag die shampoo en conditioner ook aankoop. Ek moet ook net meld dat ek ook n yster aanvulling gebruik.

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

First photo was my husbands hair on 10May. Last 2 photos was taken on 9 August. His har is fuller and thicker. You cannot see his scalp anymore. Very happy with the results. Thank you.

Hair & Nail Capsules

Customer photo review of Hair & Nail Herbs Tincture

love love love it. it's about to finish but it's on my next order. Will love to get the detangler as I see its still sold out.

Hair & Nail Herbs Tincture

Customer photo review of Cowgirls Carry Bag

I must say I was a bit skeptical about the whole thing seeing the testimonies on IG. Then when I went to the hair salon, my stylist and I saw that my hair is thicker. all my life as far back as grade 2 my aunt always complained that my hair is brown. Now having been taking cowgirl capsules, its black. I can't wait to buy some more as I really want to see the baby hair growing. Thank you.

Cowgirls Carry Bag

Customer photo review of Hair & Nail Capsules

I had one 1cm growth in first week. I had to stop taking it because I was in hospital for viral encephalitis. Will start taking it after 15th August, due to too much medication currently. I could see an immediate difference in my hair.

Hair & Nail Capsules

Customer photo review of Hair & Nail Herbs Tincture

This is my favorite. I've definitely seen an improvement in my hair. I've added the capsules in now as well whick only adds to the awesomeness of Cowgirl. Thank you so much for coming up with these great products I've already ordered my second batch. They really do last longer than store bought.

Hair & Nail Herbs Tincture

Customer photo review of Cowgirls Sulfate-Free Shampoo With Biotin

Love this shampoo, my hair feels clean without the dryness I used to have with other products. The Cowgirl products also Las alot longer so it's incredibly good value.

Cowgirls Sulfate-Free Shampoo With Biotin

Customer photo review of Hair & Nail Capsules

These capsules are great. My hair is finally growing and slowly getting thicker.

Hair & Nail Capsules

Customer photo review of Cowgirls Sulfate-Free Shampoo With Biotin

My hair was shedding hands full on a daily basis until I started with your capsules 4 months ago and now also your shampoo. The regrowth is finally happening. AMEN 🙏 Thank you Cowgirls for restoring my self confidence. Now I'm in a position to advise other women who are struggling.

Cowgirls Sulfate-Free Shampoo With Biotin

Customer photo review of Hair & Nail Capsules

After 6 months of drinking the capsule each morning, I have new hair growing! It works wonders!!

Hair & Nail Capsules

Customer video review of Hair & Nail Capsules

Just hang in there, but I can see the baby hairs starting to show up in my hair line hopefully by the end of my course that is next month in September I will see a great difference. Thank you Cow girls

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I’m starting to see hair growth. I’m very happy at the moment and will continue to take them and document any progress.

Hair & Nail Capsules

Customer photo review of Hair & Nail Herbs Tincture

I’m starting to see hair growth. I’m very happy at the moment and will continue to take them and document any progress.

Hair & Nail Herbs Tincture

Customer photo review of Hair & Nail Capsules

My hair loss has completely stopped and a mass of new hairs have started growing over the last two months. There is a definite positive effect from the capsules. Thank you!!!! I dont see scalp for 3cm beyond my hairline anymore!

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

My hair has grown, thickened and I have new hair growth. I received great compliments on how healthy my hair looks -

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

After completing Chemo and radiation in September 2022, it was a struggle to get my hair back to the way it was before. I used various treatments and medication but nothing helped. On washing my hair, batches would wash away even though I used cold water to wash my hair. I would pull out chunks of hair from my brush every morning when I combed my hair. I received the Cowgirls capsules and tincture on 1 July 2026 and decided to try this out. I wash my hair every 2 weeks and yesterday, I was amazed by the amount of hair that fell after washing my hair. I noticed little baby hairs growing on my bald patches and long the hairline on my forehead. I have never seen this improvement on any of the other products I used in the past. I am really happy to see the difference this product has made, which helps with my self-esteem and confidence to dress up and go out again. Thank you for a wonderful product that can help cancer survivors like myself. Jesyca Gora

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

My hair was lighter in June, and the second Pic in 26 July and I am on day 28 of taking Cow Girls pills. I can say, I am happy with the progress so far👍. Slowly but surely

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I’m greatful that I- at last -found products that actually works. Never going back to any other products.

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I have used this product for a short while and feel it is really going to give my hair the boost it so badly needs.

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I was struggling with my hair line but I can see its coming.... Thanks to Cowgirl

Hair & Nail Capsules