Privacy Policy

READ THIS POLICY CAREFULLY BEFORE BROWSING THIS WEBSITE OR USING ANY
OF OUR SERVICES. YOUR CONTINUED USE OF THIS WEBSITE AND OUR
SERVICES INDICATES THAT YOU HAVE BOTH READ AND AGREE TO THE TERMS OF THIS
PRIVACY POLICY. YOU CANNOT USE THIS WEBSITE OR OUR SERVICES IF YOU DO NOT
ACCEPT THIS POLICY. ALL SECTIONS OF THIS POLICY ARE APPLICABLE TO USERS UNLESS
THE SECTION EXPRESSLY STATES OTHERWISE.


Clause 1 Privacy Policy


1.1 For the purposes of this section, Personal Information will be understood in
accordance with the definition provided in the Protection of Personal
Information Act 4 of 2013 ("the Act") and in accordance with the definition of
Personal Data in Article 4(1) of the General Data Protection Regulation GDPR
(EU) 2016/679. We also subscribe to the principles for electronically collecting
personal information outlined in the Act, and the further legislation referred
to therein. We endeavour to ensure the quality, accuracy and confidentiality
of Personal Information in our possession.


1.2 In adopting this Privacy Policy, we wish to balance our legitimate business
interests and your reasonable expectation of privacy. Accordingly, we will
take all reasonable steps to prevent unauthorised access to, or disclosure of
your Personal Information. However, it is impossible to guarantee that your
Personal Information shall be 100% secure.


1.3 In utilising our website, using our services or otherwise if your information is
submitted to us through a lead generation services, users may be asked to
provide the following information (Personal Information):


1.3.1 First Name
1.3.2 Surname
1.3.3 Email
1.3.4 Physical Address
1.3.5 Phone Number
1.3.6 Company/CC/Business Name


1.4 We will attempt to limit the types of Personal Information we process to only
that to which you consent to (for example, in the context of online
registration, newsletters, message boards, surveys, polls, professional
announcements, SMS, lead generation, MMS and other mobile services), but,
to the extent necessary, your agreement to these this Privacy Policy constitutes your consent as contemplated in section 69 of the Act Act and/or Article 7 of the GDPR (whichever is applicable). Where necessary, we will seek
to obtain your specific consent in future instances should we deem same
required by law and where your consent herein might not be lawfully
sufficient.


1.5 We will not collect, use or disclose sensitive information (such as information
about racial or ethnic origins or political or religious beliefs, where relevant)
except with your specific consent or in the circumstances permitted by law.


1.6 By agreeing to the terms contained in this Privacy Policy, you consent to the
use of your Personal Information in relation to:


1.6.1 The provision and performance of our services to you
1.6.2 Informing you of changes made to our website
1.6.3 The provision of marketing related services to you by us
1.6.4 Responding to any queries or requests you may have
1.6.5 Developing a more direct and substantial relationship with users
1.6.6 Developing an online user profile
1.6.7 For security, administrative and legal purposes


1.7 Although absolute security cannot be guaranteed on the internet, we have in
place up-to-date, reasonable technical and organisational security measures
to protect your Personal Information against accidental or intentional
manipulation, loss, misuse, destruction or against unauthorised disclosure or
access to the information we process online.


1.8 While we cannot ensure or warrant the security of any Personal Information
you provide us, we will continue to maintain and improve these security
measures over time in line with legal and technological developments.


1.9 We store your Personal Information directly, or alternatively, store your
Personal Information on, and transfer your Personal Information to, a central
database. If the location of the central database is located in a country that
does not have substantially similar laws which provide for the protection of
Personal Information, we will take the necessary steps to ensure that your
Personal Information is adequately protected in that jurisdiction by means of
ensuring that standard data protection clauses are enforced as envisaged by
the GDPR.


1.10 Your information will not be stored for longer than is necessary for the
purposes described in this Privacy Policy or as required by applicable
legislation.

1.11 The Personal Information we collect from users shall only be accessed by our
employees, representatives and consultants on a need-to-know basis, and
subject to reasonable confidentiality obligations binding such persons.


1.12 We shall have the right, but shall not be obliged, to monitor or examine any
information and materials including any website link that you publish or
submit to us for publishing on the Site. You shall be solely responsible for the
contents of all material published by yourself.


1.13 We constantly review our systems and data to ensure the best possible
service to our users. We do not accept any users, or representatives of users,
under 18 years of age or who otherwise does not have the relevant capacity
to be bound by this Privacy Policy.


1.14 We will not sell, share, or rent your Personal Information to any third party or
use your e-mail address for unsolicited mail. Any emails sent by us will only
be in connection with the provision of our services and/or the marketing
thereof.


Clause 2 Your Rights


2.1 A user has the right:


2.1.1 of access to their Personal Information stored and processed by us. This may be done by emailing us at the address referred to in clause 7.5.3 below;


2.1.2 to rectification of Personal Information that we hold on a user's behalf, in
instances where such Personal Information is incorrect or incomplete;


2.1.3 of erasure of Personal Information ("right to be forgotten") if such
information is no longer needed for the original processing purpose,
alternatively if a user withdraws their consent and there is no other reason or
justification to retain such Personal Information, further alternatively, if a
user has objected to such Personal Information being processed and there is
no justified reason for the processing of such Personal Information;


2.1.4 to restrict/suspend processing of Personal Information to only that which is
strictly necessary for us to perform our services to you;


2.1.5 if we breach any of the terms of this Privacy Policy, to complain to the
requisite data protection authority in their territory;


2.1.6 to withdraw their consent at any time, if processing of Personal Information is
based on consent;


2.1.7 to object to processing of Personal Information, if such processing is based on
legitimate interests; and

2.1.8 to object to the processing of Personal Information for direct marketing
purposes.


Clause 3 Disclosure of Personal Information


3.1 We may disclose your Personal Information to the following persons for the
purposes of rendering our services to you, and for those reasons
recorded in clause 1.6 above:


3.1.1 Courier / Delivery Companies


3.2 If our services are provided in conjunction with, or by involvement of third
parties, such third parties may need to have your Personal Information in
order to fulfil your request.

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Sharing Your personal information

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We share your Personal Information with third parties to help us use your Personal Information.Β  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:Β  https://www.shopify.com/legal/privacy.Β  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:Β  https://www.google.com/intl/en/policies/privacy/.Β  You can also opt-out of Google Analytics here:Β  https://tools.google.com/dlpage/gaoptout.

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Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.Β  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (β€œNAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

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You can opt out of targeted advertising by:

Β  COMMON LINKS INCLUDE:

Β Β Β  FACEBOOK - https://www.facebook.com/settings/?tab=ads

Β Β Β  GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:Β  http://optout.aboutads.info/.


Clause 4 Log Files


4.1 When you visit the website, even if you do not create an account, we may
collect information, such as your IP address, the name of your ISP (Internet
Service Provider), your browser, the website from which you visit us, the
pages on our website that you visit and in what sequence, the date and
length of your visit, and other information concerning your computer's
operating system, language settings, and broad demographic information.
This information is aggregated and anonymous data and does not identify you
specifically. However, you acknowledge that this data may be able to be used
to identify you if it is aggregated with other Personal Information that you
supply to us. This information is not shared with third parties and is used only
within the company on a need-to-know basis. Any individually identifiable
information related to this data will never be used in any way different to that
stated above, without your explicit permission.


Clause 5 Cookies


5.1 We use cookies. A cookie is a small piece of information stored on your
computer or smart phone by the web browser. The two types of cookies used
on the Website are described below:


5.1.1 "Session cookies": These are used to maintain a so-called 'session state' and
only lasts for the duration of your use of the Website. A session cookie
expires when you close your browser, or if you have not visited the server for
a certain period of time. Session cookies are required for the Platform to
function optimally, but are not used in any way to identify you personally.


5.1.2 "Permanent cookies": These cookies permanently store a unique code on
your computer or smart device hard drive in order to identify you as an
individual user. No Personal Information is stored in permanent cookies. You
can view permanent cookies by looking in the cookies directory of your
browser installation. These permanent cookies are not required for the
website to work, but may enhance your browsing experience.

Clause 6 Links from the website


6.1 The services available through the Website, may contain links to other third
party websites, including (without limitation) social media platforms,
payment gateways, appointment scheduling and/or live chat platforms
("Third Party Websites"). If you select a link to any Third Party Website, you
may be subject to such Third Party Website's terms and conditions and/or
other policies, which are not under our control, nor are we responsible
therefore.


6.2 Hyperlinks to Third Party Websites are provided "as is", and we do not
necessarily agree with, edit or sponsor the content on Third Party Websites.


6.3 We do not monitor or review the content of any Third Party Website.
Opinions expressed or material appearing on such websites are not
necessarily shared or endorsed by us and we should not be regarded as the
publisher of such opinions or material. Please be aware that we are not
responsible for the privacy practices, or content, of other websites, either.


6.4 Users should evaluate the security and trustworthiness of any Third Party
Website before disclosing any personal information to them. We do not
accept any responsibility for any loss or damage in whatever manner,
howsoever caused, resulting from your disclosure to third parties of personal
information.


Clause 7 Application Of The Electronic Communications And Transactions Act 25 Of
2002 ("Ect Act")


7.1 Data Messages (as defined in the ECT Act) will be deemed to have been
received by us if and when we respond to the Data Messages.


7.2 Data Messages sent by us to a user will be deemed to have been received by
such user in terms of the provisions specified in section 23(b) of the ECT Act.


7.3 Users acknowledge that electronic signatures, encryption and/or
authentication are not required for valid electronic communications between
us and users.


7.4 Information to be provided in terms of section 43(1) of the ECT Act:


7.4.1 Users warrant that Data Messages sent to us from any electronic device, used
by such user, from time to time or owned by such user, were sent and or
authorised by such user, personally.


7.4.2 This Website is owned and operated Cowgirls South Africa.


7.5 Address for service of legal documents:Β P.O. Box 548 Howick 3290

7.5.1 Website - located atΒ https://cowgirls.co.za


7.5.2 Email address:Β howdy@cowgirls.co.za

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Clause 8Β Text Marketing Terms and Conditions
We are using a text messaging platform, which is subject to the following terms and conditions. By opting in for our text marketing and notifications, you agree to these terms and conditions.
By entering your phone number in the checkout and initialising a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name, and purchase information will be shared with our SMS platform "SMSBump Inc", an European Union company with an office in Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.


Clause 9 Lodging of Complaints


9.1 We only process your Personal Information in compliance with this Privacy
Policy and in accordance with the relevant data protection laws. If, however
you wish to raise a complaint regarding the processing of your Personal
Information or are unsatisfied with how we have handled your Personal
Information, you have the right to lodge a complaint with the supervisory
authority in your country.

Customer Reviews

Overall rating: 4.7 / 5 from 2606 reviews.

Customer photo review of Hair & Nail Capsules

I would totally recommend this product and will continue to use it as it has given me so much of my confidence back, my hair thinning and hair loss has really decreased alot. I can actually see the difference in my hair full and thick, growth has also improved. This product is simply amazing!!

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I started using capsules on 13th August Today is the 10th September I can see the difference Very excited

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I have used MANY different products but for the first time I can see the difference. This really work. Thanks

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I baught this product Cowgirls like a month and a half ago...my hair is in good state, but my hair was aliite damaged right infront. So I tried the hair and nail tablets... my hair stopped falling out. But my hair grew so long and thick now..Thank you Cowgirls, I will keep on continue using it, cause Im now 64yrs old and as we aging ,we need good supplements, like Cowgirls to protect and strengthen our hair from the inside... please also have patience, it will work πŸ™ πŸ‘ŒπŸ‘πŸ‘ THANK YOU COWGIRLS 😊 πŸ™ will definitely buy again 😊

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

Consistent with my intake.. looking forward to seeing results

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

My hair is starting to get thick. I don't lose hair when I comb through it after washing it.

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I have been using these capsules for the last 3months and can see some follicles growing where I had bald patches. Loving it.

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I love love the products .I can see a difference ..i will share the pics b4 use and after use ..I.am.waiting for my one month to come .it will be soon on 23 August I will show a before and the progress on my 1st .month of using the capsules and hair shampoo and conditioner results

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

Your capsules are so good, I first noticed them on my nails they are so strong, I use to have brittle soft nails and my hair line is slowly growing back..thank you

Hair & Nail Capsules

Customer photo review of Cowgirls Sulfate-Free Conditioner With Biotin

Been using it for 4weeks and am happy with the results. All my WhatsApp contacts have been following my progress and a lot of them want to try it for themselves. Thankyou Cowgirls RSA

Cowgirls Sulfate-Free Conditioner With Biotin

Customer photo review of Hair & Nail Herbs Tincture

No foul or strong taste, 30 drops every morning And these are the results. Thickening takes time but your hair grows very fast

Hair & Nail Herbs Tincture

Customer photo review of Hair & Nail Capsules

The delivery was fast but do far have not seen the effect of it ,still taking it

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I have tried so many products in the past and didn't get any results. I think I have given up to find a solution for my fragile hair. I used to perm, relax and braid my hair so my skin damaged along the way. I saw Cowgirls on Facebook and said let's try one more time. I started using the products in mid July 2026 and I must say I have less breakage. My hair feels soft and manageable. My nails are also stronger. I'm still on the journey of better hair days with Cowgirls. Forward I go

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

It's only been a couple of weeks so I'm still monitoring progress. Will give another feedback in 2/3 weeks time. Thank you. I rated 4 stars because I'm seeing my nails grow but I feel like my hairline is dragging...so I'm still monitoring progress.

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

My hair is falling out a lot less. I had very bad hair loss and this made a big difference

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

Hi ek is nou op 2 de maand van my cowgirl pille ek gebruik dit saam met die tincure ek kan defnitief n verskil sien ek het minder hare wat uitval ek wil nog graag die shampoo en conditioner ook aankoop. Ek moet ook net meld dat ek ook n yster aanvulling gebruik.

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

First photo was my husbands hair on 10May. Last 2 photos was taken on 9 August. His har is fuller and thicker. You cannot see his scalp anymore. Very happy with the results. Thank you.

Hair & Nail Capsules

Customer photo review of Hair & Nail Herbs Tincture

love love love it. it's about to finish but it's on my next order. Will love to get the detangler as I see its still sold out.

Hair & Nail Herbs Tincture

Customer photo review of Cowgirls Carry Bag

I must say I was a bit skeptical about the whole thing seeing the testimonies on IG. Then when I went to the hair salon, my stylist and I saw that my hair is thicker. all my life as far back as grade 2 my aunt always complained that my hair is brown. Now having been taking cowgirl capsules, its black. I can't wait to buy some more as I really want to see the baby hair growing. Thank you.

Cowgirls Carry Bag

Customer photo review of Hair & Nail Capsules

I had one 1cm growth in first week. I had to stop taking it because I was in hospital for viral encephalitis. Will start taking it after 15th August, due to too much medication currently. I could see an immediate difference in my hair.

Hair & Nail Capsules

Customer photo review of Hair & Nail Herbs Tincture

This is my favorite. I've definitely seen an improvement in my hair. I've added the capsules in now as well whick only adds to the awesomeness of Cowgirl. Thank you so much for coming up with these great products I've already ordered my second batch. They really do last longer than store bought.

Hair & Nail Herbs Tincture

Customer photo review of Cowgirls Sulfate-Free Shampoo With Biotin

Love this shampoo, my hair feels clean without the dryness I used to have with other products. The Cowgirl products also Las alot longer so it's incredibly good value.

Cowgirls Sulfate-Free Shampoo With Biotin

Customer photo review of Hair & Nail Capsules

These capsules are great. My hair is finally growing and slowly getting thicker.

Hair & Nail Capsules

Customer photo review of Cowgirls Sulfate-Free Shampoo With Biotin

My hair was shedding hands full on a daily basis until I started with your capsules 4 months ago and now also your shampoo. The regrowth is finally happening. AMEN πŸ™ Thank you Cowgirls for restoring my self confidence. Now I'm in a position to advise other women who are struggling.

Cowgirls Sulfate-Free Shampoo With Biotin

Customer photo review of Hair & Nail Capsules

After 6 months of drinking the capsule each morning, I have new hair growing! It works wonders!!

Hair & Nail Capsules

Customer video review of Hair & Nail Capsules

Just hang in there, but I can see the baby hairs starting to show up in my hair line hopefully by the end of my course that is next month in September I will see a great difference. Thank you Cow girls

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I’m starting to see hair growth. I’m very happy at the moment and will continue to take them and document any progress.

Hair & Nail Capsules

Customer photo review of Hair & Nail Herbs Tincture

I’m starting to see hair growth. I’m very happy at the moment and will continue to take them and document any progress.

Hair & Nail Herbs Tincture

Customer photo review of Hair & Nail Capsules

My hair loss has completely stopped and a mass of new hairs have started growing over the last two months. There is a definite positive effect from the capsules. Thank you!!!! I dont see scalp for 3cm beyond my hairline anymore!

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

My hair has grown, thickened and I have new hair growth. I received great compliments on how healthy my hair looks -

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

After completing Chemo and radiation in September 2022, it was a struggle to get my hair back to the way it was before. I used various treatments and medication but nothing helped. On washing my hair, batches would wash away even though I used cold water to wash my hair. I would pull out chunks of hair from my brush every morning when I combed my hair. I received the Cowgirls capsules and tincture on 1 July 2026 and decided to try this out. I wash my hair every 2 weeks and yesterday, I was amazed by the amount of hair that fell after washing my hair. I noticed little baby hairs growing on my bald patches and long the hairline on my forehead. I have never seen this improvement on any of the other products I used in the past. I am really happy to see the difference this product has made, which helps with my self-esteem and confidence to dress up and go out again. Thank you for a wonderful product that can help cancer survivors like myself. Jesyca Gora

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

My hair was lighter in June, and the second Pic in 26 July and I am on day 28 of taking Cow Girls pills. I can say, I am happy with the progress so farπŸ‘. Slowly but surely

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I’m greatful that I- at last -found products that actually works. Never going back to any other products.

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I have used this product for a short while and feel it is really going to give my hair the boost it so badly needs.

Hair & Nail Capsules

Customer photo review of Hair & Nail Capsules

I was struggling with my hair line but I can see its coming.... Thanks to Cowgirl

Hair & Nail Capsules